Return Policy
Return Policy – Wenexxt
At Wenexxt, we want you to feel confident about every purchase. If for any reason you’re not completely satisfied with your order, you can return it within 14 days of receiving your items.
1. Your Right to Return
You have 14 days from the day you receive your order to notify us that you would like to return one or more items.
After notifying us, you have another 14 days to send the items back.
To start a return, please contact us at info@wenexxt.com
with your order number and the items you wish to return.
2. Conditions for Returns
To be eligible for a return, items must be:
Unworn, unwashed, and undamaged
In their original packaging with all tags attached
Returned with the original invoice or order confirmation
For hygienic reasons, underwear, socks, and similar items cannot be returned if the packaging has been opened.
3. Return Shipping Costs
Unless otherwise stated, you are responsible for the cost of return shipping.
We recommend using a trackable shipping service, as we cannot accept responsibility for items lost in return transit.
4. Refunds
Once we have received and inspected your returned items, we will issue a refund within 14 days.
Refunds are processed via the same payment method used for the original purchase.
Original shipping costs (standard delivery) will also be refunded.
If items are returned damaged or worn, we may reduce the refund amount.
5. Exchanges
Currently, we do not offer direct exchanges. If you’d like a different size or color, please return your item and place a new order.
6. Contact
If you have questions about returns, please reach out to our customer service team:
Email: info@wenexxt.com